Attraction Marketing, Digital Marketing, Marketing

Stand Out From the Crowd in Your Business

As business owners and leaders, it is important that we build trusting and strong relationships with our existing customers and new customers. We want loyal customers to keep coming back and interested customers to consider us. Relationship marketing is a subset of customer relationship management or CRM. Relationship marketing focuses on long-term customer engagement that can eventually lead to customer acquisition and sales increase The goal of relationship marketing is to build strong relationships that go beyond a single transaction with our company. A customer may be interested in your product or service at the time of purchase, but how can you build a connection that will keep them coming back and staying loyal to your company? We’ve gathered a few tips and tricks you can follow to build a strong relationship marketing strategy.

  1. E-Commerce 

Having a webpage where customers can go to learn more information and feel part of your organization is a great way to build a relationship with them. For example, if fitting, your website could include a section where customers can create a user profile that saves their information for the next time they visit your site. This will allow you to tailor the information on the platform to their needs and also track customer activity. 

  1. Customer Service

It is no secret that as consumers we always want to receive high-quality customer service. When you are on the phone with a company from which you are in need of service for a problem, you want to be understood. Customers appreciate when employees are kind, enthusiastic, and empathetic to their needs. A customer who is consistently impressed by your customer service will more than likely be more loyal to you.

  1. That Extra Touch

A major part of relationship marketing is going beyond your customer’s expectations. Let’s say you are the owner of a small retail store. What’s expected of your business is good customer service, an online platform, and the newest trends. However, there are some extra touches you can add to keep customers interested and loyal. Consider starting a rewards program or an email list for loyal customers to receive special deals or free gifts on their birthday. Showing your appreciation for customer loyalty will help you gain new customers and keep loyal customers happy. Even sending birthday wishes through email or thank you cards can be a small detail the customer will truly appreciate. 

  1. Hold customer events 

A great way to build brand awareness and find or retain customers is by hosting events where you can connect and build a community for your customers. For example, the popular athleisure brand “Lululemon” holds sponsored events where their customers can enjoy workout sessions while connecting with other people in the community. This strategy is perfect for interacting one-on-one with your consumer base. It is important that your consumers see you and get to know the face behind the brand. 

Running a business is not simply about transactional marketing where you only focus on increasing the number of sales. To build a lasting customer base, you must think about long-term strategies such as relationship marketing. If you’re unsure about where to start, consider reaching out to a Virtual Assistant to help you kickstart the process. 

Digital Marketing, Goal Setting, Marketing, Social Media Marketing

Best Practices for Marketing in a Digital World

In today’s digital world, there is no reason a small business can’t thrive. By utilizing the many avenues of digital marketing in efficient ways you will be able to connect with over 4 billion internet users as well as generate consistent clients and revenue. We have put together the top marketing tips for small businesses.

  • Social media allows entrepreneurs, small businesses and influencers to connect with over 3.4 billion users in a nanosecond. This completely free technology is unmatched in the digital marketing space as you can find your ideal clients very easily. The most important aspect to this is time. Utilizing social media scheduling apps you can ensure posts are consistent and less time consuming in the long run. Researching hashtags that are appropriate for your niche can lead you to long term success. Consistent activity, appropriate hashtags, and communication are the most important ways to get the most out of your efforts in this space.
  • Know your customer. Finding and focusing on your ideal client base is key for success in any space, whether it be digitally or brick and mortar based. For example, if you have a nutrition business, you most likely don’t want to find clients that are looking for general contractors.(Unless you do, that’s fine too!) Look at who your posts/emails/and blogs are attracting and you can adjust your approach from there.
  • Focus on the long term. Where do you want your business to be in one month? One year? Five years? By setting appropriate and adequate milestones for marketing, you can make this time a little less cumbersome. Set and write down short and long term goals in an area you see regularly (be it an office space, calendar, or fridge!). This will keep goals in your mind and encourage you to actively work towards them.
  • Remain consistent in design when launching a campaign. Making sure all marketing spaces apply the same design aesthetic shows consistency and will let current as well as potential clients find you more easily. This simple tip will also look more professional and trustworthy. Try to use the same (or similar) colors and fonts in graphics, on your webpage, business cards and logo.
  • Develop Email Campaigns. On average, email marketing returns $44 for every $1 spent – that’s a 4,400% return of investment (ROI). You can bring more money and return customers to your business with the right emails – but what are the best emailing practices? To encourage return visits to your website, you should set up automated responses to thank customers after they subscribe or make a purchase. Consumers like to feel appreciated, with ‘welcome’ emails boasting an average open rate of 82%. A drip campaign needs to add value without spamming. Make sure the emails you create are of value. The marketplace pays for value. Everyone likes to buy, but no one wants to be sold. Keep the sales pitch out of it. Effective marketing tells the prospect WIIFM. (What’s in it for me?, meaning the prospect) What’s in it for your prospect? How will it bring them value?

As with anything, there is a learning curve and a development time. Patience and planning will ensure your long and short term business goals are being met. If at any time you need help with digital marketing for your small business, Life by Design Virtual Assistant Services is here for you. Our virtual assistant staff specializes in all aspects of digital marketing from graphic design to blog writing to email marketing, and much more.

blogging, businessbuildingstrategies, Digital Marketing, Marketing, small business, virtual assistant, virtual assistant services

Why You Need A Blog For Your Business

With the ever-changing styles of marketing methods, it is hard to keep up with what the best techniques are for growing your business.  Blogging can be one of the most effective ways to increase brand awareness while simultaneously providing useful information to your target audience.

Now more than ever it is important for small businesses to have an online presence. Being a consistent blogger can take your business further than you thought possible. Content is still king when it comes to online business building. Consistent content on your social media channels, through email marketing, and through blogging can greatly increase your visibility online. Here are a few reasons why you may want to consider adding a blog to your business’ website.

1. It helps your audience know what is going on in your business: If you want to build customer loyalty and keep happy customers coming back, you’re going to need to keep them updated. Having a blog can work as a great tool to keep your customers in the loop. A blog will help also your customers relate to you on a more personal level, as they are able to give you feedback and have direct communication with you. You’ll keep the old customers coming back and new customers eager to learn more.

2. SEO boost: A great boost to SEO is increasing the outflow of fresh content, relevant topics and engagement. When you write blog posts consistently, this will generate traffic to your business. By utilizing relevant key words and creating new content, you are heightening your chances of appearing more frequently in search engines. Blogging is one of the most inexpensive ways you can increase SEO.

3. Build an email database: Email marketing is still a very important tool you can utilize to keep new and old customers updated. However, many customers are reluctant to sign up because they don’t enjoy spam mail. A blog, however, can build credibility and likability for your brand. If people enjoy your content, they are more likely to sign up for your newsletters. The main goal is to build trust between you and your consumers.

4. Pass Along Effect: If you are releasing valuable information that people enjoy reading, odds are they will want to share this information with others. A blog can highlight valuable information that relates to your niche. Once one person enjoys it, they are more likely to pass it on to others who share the same interests, therefore bringing attention to your business.  

If you haven’t yet, I encourage you to add a blog to your website today and start posting. If you don’t have the time, or the desire to, we can help! That’s one of the services Life By Design Virtual Services offers to business owners. We can write and schedule content as often as you’d like. Reach out and schedule your free consultation today to see if we are a good fit!

Digital Marketing, Marketing, Marketing, small business, Social Media Marketing

Free Marketing Tips for the Small Business Owner

No matter how big or small your business may be, marketing is always a good idea if you are wanting to grow. Here are a few marketing techniques that don’t cost thousands.

  1. Host an Online Event
    1. This method is especially good if you have a message behind your business, unique service, or anything cool that people would enjoy watching. Sites like Eventbrite are a great ticket promoting platform, with free options. Set up a scheduled live stream or Zoom where people can see your unique service or product. It’s a great way to gain an audience and give people something to do, especially with everything moving virtually due to COVID.
  1. Start a YouTube Channel
    1. This one is much like the online event, but easier for you to arrange. You can film the same thing as mentioned above but put time into editing and upload it at your convenience. You can market the channel which in return will promote your business and grow your following.
  1. Commenting
    1. Commenting on other people’s posts is something social media marketers use to engage with others. First, find your competitor and then go to the list of people who have liked or are following the account. Next, start to like or comment nice things on their posts, things of value, not spam. This will bring them back to your account and it’s 100% free.
  1. Optimization
    1. SEO (Search Engine Optimization) is a great way to get your website to rank higher in Google searches. You can hire someone to do this or just search up the highest-ranking words for your type of business/product/service and put them into the backend of your site. There are tons of YouTube videos on how to do this process.
  1. Hashtags
    1. Hashtags are super important when you’re wanting to market yourself for free. Like the one above, search the most used hashtags for your product/business/service and put them into the comment section or caption of your posts. No matter if it’s on Facebook, Instagram, Pinterest, TikTok, etc. hashtags are always a good idea.

If you need help managing/navigating the virtual world, we would love to help. Schedule your 15 minute consultation today HERE!